Privacy Policy

About Us

Our website address is: https://www.tisweaves.ca.

Here at TisWeaves, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, utilize, disclose, and protect your personal data that you share with us when you engage with our website, make purchases, make comments, or interact with our services. By accessing or using our services, you consent to the practices described in our Privacy Policy.

Information We Collect

We may collect various types of personal information to provide you with a seamless shopping experience and enhance our services. The types of information we collect may include:

1. Personal Identifiers: Such as your name, postal address, email address, and phone number, collected when you make a purchase or create an account.
2. Payment Information: We collect payment information when you make a purchase, billing information, and transaction history.
3. Device Information: When you access our Website, we may collect information about your device, browser type, IP address, and cookies to optimize your experience and enhance our services.
4. Order History: We retain records of your purchase history and order details to facilitate order processing and customer support.

How we use your Information

We may use the information we collect for various purposes, including but not limited to:

1. Order Fulfilment: To process and deliver your orders, provide order confirmations, and manage product returns.
2. Customer Support: To respond to your inquiries, requests, and provide assistance related to your orders.
3. Marketing and Communications: To inform you about our products, promotions, and offers, with your consent.
4. Website Improvement: To analyse how users interact with our Website, optimize user experience, and enhance our services.
5. Legal and Regulatory Compliance: To comply with applicable laws, regulations, and respond to legal requests.

Comments

When visitors leave comments on the site we may collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture if uploaded is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies may last for one year.

If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and may get discarded when you close your browser.

When you log in, we may also set up several cookies to save your login information and your screen display choices. Login cookies may last for two days, and screen options cookies may last for a year. If you select “Remember Me”, your login may persist for two weeks. If you log out of your account, the login cookies may be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It may expire after a day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address may be included in the reset email.

Service Providers: We may engage third-party service providers to assist with order processing, payment processing, shipping, and other aspects of our services.

Legal Compliance: We may share information when required by law, in response to legal requests, or to protect our rights.

How long we retain your data

If you leave a comment, the comment and its metadata may get retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we may also store the personal information they provide in their user profile. All users may see or edit their personal information at any time (except they cannot change their username). Website administrators may also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you may request that we correct or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements.

Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Email: info@tisweaves.ca